When I set up an automation in DonorDock that includes a future email, I have to use a Task step instead of Log Email. Log Email wants the email content entered right away, but I don’t have it yet because I’ll be writing and sending that email later from Outlook, not through DonorDock. What I’d like is a way to mark that step as an email I’ll log later, so it’s clear that touchpoint is an email and not just a general to-do.
Would it be possible to add a ‘log email later’ option (or let Log Email save without content) for emails sent outside DonorDock? That way our automation history shows the right type of touchpoint.