Reporting on Cumulative Email Activity
under review
P
Patrick Cole
It would be great to easily identify who has opened at least one email in any given time frame to determine if the contact is engaged with the organization. Similarly, it would be nice to see who has clicked on at least one email in any given time frame.
Our organization sends email to many valid email addresses but the contact has never opened an email. As we try to prune our list and only send email to those that are engaged instead of wasting email credits, it can be cumbersome to identify this info through an Activity Report.
S
Sarah Allenby
One of our committees was just asking for some data around this and I realized I'd have to pull reports for every individual marketing email we send and then somehow combine the info for the same contact records, an incredibly tedious and time-consuming exercise! I agree that having the ability to set a timeframe (like on a donation search) and then see how many emails did they receive in that timeframe, how many did they open, click, etc. would be hugely helpful. Thanks!
C
Carolyn Koesterman
updated the status to
under review